Privacy Policy
Last Updated: October 2026
At Whyperl (accessible via https://whyperl.com), this policy explains what personal information we collect, why we collect it, and how we keep it safe.
To get a linen shirt or a pair of pants to your door, we need a few details: your name, your address, a way to reach you. We collect what an order requires and handle it with care.
By using our website, you agree to the practices below. If a privacy question is not answered here, email us at [email protected] and we will be glad to help.
Privacy at a Glance
| Topic | Details |
|---|---|
| What we collect | Contact, shipping and order details |
| Card details | Handled by PayPal, never stored by us |
| Selling data | Never sold, rented or traded |
| Retention | Order records 7 years, messages 12 months |
| Your rights | Access, correction, deletion, opt-out |
1. Information We Collect
- Contact details: name, email address, shipping and billing address.
- Order details: items purchased, order history and transaction records.
- Payment information: processed by PayPal; we never see or store full card numbers.
- Technical data: IP address, browser type, device type and pages visited.
- Messages: anything you send us through email or our contact form.
2. How We Use Your Information
We use your information to process and ship orders, send order and shipping updates, answer your questions, handle returns, prevent fraud, improve the site, and meet legal obligations. We never sell, rent, or trade your personal information.
3. How We Share Information
- PayPal: to process payments securely.
- Carriers (USPS, UPS, FedEx): to deliver your parcel.
- Service providers: such as hosting and email services, under confidentiality obligations.
- Authorities: when required by law.
- A successor business: if Whyperl is ever sold or merged, under the same protections.
4. Cookies
We use cookies to keep the site working and to understand how it is used. Details and controls are in our Cookie Policy.
5. Data Retention
We keep order records for 7 years for tax and accounting purposes, and contact messages for 12 months. After that, the data is deleted or anonymized.
6. Data Security
The site uses SSL encryption, and access to customer data is limited to what each task requires. No system is perfectly secure, but we take reasonable steps to protect your information.
7. Your Rights
You can ask to access, correct, or delete the personal information we hold about you, and you can opt out of marketing at any time. Email [email protected] and we will respond within a reasonable time.
8. Marketing Communications
We only send marketing emails if you opt in. Every one includes an unsubscribe link, and opting out never affects order or shipping emails.
9. Children's Privacy
Our site is not directed at children under 13, and we do not knowingly collect their information. If you believe we have, contact us and we will delete it.
10. Third-Party Links
Links to outside sites, such as carrier tracking pages, are governed by those sites' own privacy policies.
11. Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest revision.
12. Contact
If you want to see, correct or remove your information, or simply have a question, write to us.
Whyperl
Address: 1661 Main St, Stratford, CT 06615, United States
Website: https://whyperl.com
Email: [email protected]
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us, and for letting good linen into more of your year.
